Byfield Medical Centre

THE DOCTORS

THE PRACTICE STAFF

Practice Manager

Martin Crawford is our practice manager and is responsible for the smooth, day-to-day operation of the practice. This includes management of all staff in the practice, the maintenance of the premises, health and safety issues, financial matters and patients' complaints.

In addition, the practice manager provides the liaison between the practice and other NHS organisations such as local Primary Care Trusts, Health Authorities and hospitals.

Jenny Cansfield is our office manager and is responsible for the smooth day-to-day operation of the practice.

Secretary

Jo Rawbone and Stephanie James are our practice secretaries and are responsible for providing secretarial support to all practitioners. If any patient has a query regarding hospital referrals, whether NHS or private, they should be directed to the secretaries.

Receptionist/Dispensers

The practice employs 10 receptionists/dispensers, eight on a part-time basis and two on a full-time basis. They are our patients’ first point of contact with the practice and are in charge of the appointment system; all appointments, whether made in person or on the telephone, should be made through them. They provide a link between the practice and other elements of the health service and co-ordinate the repeat prescribing system under the doctors' supervision.

Practice Nurses

We have three nurses at the surgery, Mrs Debbie Bone, Mrs Diana Wilcox and Mrs Caroline Deakin. They all work in close co-operation with their district nurse colleagues. They run chronic disease clinics such as asthma clinics and diabetes clinics, carry out general nursing duties and offer other clinic services such as our well man and well woman clinics.

Phlebotomist

Our practice phlebotomist, Linda Peach, is available daily between 8.00am and 12 noon to take patient blood samples as required. This service is available by appointment only - please contact reception to arrange an appointment.

District Nurses, Telephone Number (01327) 263223

The local district nurses who are employed by Northamptonshire Teaching PCT are responsible for the continuing nursing care of patients in their own homes. The district nurses work from within the medical centre. They carry out these duties whilst liaising closely with their colleagues within the practice and the Primary Care Trust.

Health Visitors, Telephone Number (01327) 260804

Our two health visitors who are also employed by Northamptonshire Teaching PCT are responsible for the care of families in the community, children especially, from birth up to school age. The health visitors work from within the suite of rooms at the Memorial Hall in Woodford Halse where we run our daily branch surgery.

Counsellor

We have a practice counsellor available for consultation. Appointments can be made after referral by a member of the primary care team.

Community Midwife

Our community midwife holds two regular clinics each week, on Tuesday afternoon between 1.00 and 5.00pm and on a Wednesday afternoon between 1.30 and 4.30pm. Please telephone reception to arrange an appointment.