Byfield Medical Centre

Patient Representation Group

We would like to hear what you think of our current services and what you would like to see us offer in the future. The brave new world of GP commissioning is not far away now and it is an opportunity for you, the patient, to tell us how you would like to see your NHS develop.

The idea of the group is not to be a platform for individual complaints rather to be a voice for your age or social/ethnic group. It is a chance for you to tell us what you do and do not like about the services we provide. We will also welcome positive suggestions on how we can better serve the local community.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred or so patients from as broad a spectrum as possible of our local population to ensure a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

We already have a long established Patient Group which meets every 3 months at the surgery for one hour to put forward ideas and opinions on how we can make things better. Your valuable input can only add weight to what the Patient Group are trying to achieve.

If you are interested in the possibility of being part of the Virtual Patient Representation Group and are happy for us to contact you occasionally by email please fill out the following form or download a copy of this sign-up form to print, complete and return to the surgery.